BRANCH SAFETY AND EFFICIENCY
... AT YOUR FINGERTIPS!
- Single Employee Openings and Closings
- Electronic Notifications of Openings and Closings
- Uniform Process
- Full Audit Program
- Significant Cost Savings
SafeBanker is a mobile safety System designed specifically for Banks, Credit Unions and other Financial Institutions. The System requires no additional hardware and functions on both Android and Apple iPhone (iOS) Smartphones employees carry every day. SafeBanker protects employees when they are most vulnerable, limits liability, may reduce liability insurance costs, and brings compliance to the Bank Protection Act.
We offer 24/7 support to our clients. For any of your questions or inquiries please contact us and we would be happy to assist you.
Our service is usable on all devices and over different platforms. Your employees can operate safely regardless of their device type.
We are constantly working on improving our product as well as adding new features that are compatible with the latest technologies.
The automated Opening and Closing process is easily initiated via the SafeBanker Mobile App. With just a few taps, staff can report the safe opening and closing of the branch. If a panic situation arises, staff caneasily contact security via audio or video calls. Security will easily identify the caller’s identity and location, and can provide full support as delineated by the Bank’s established procedures.
SafeBanker replaces the antiquated branch status notification process with messaging sent directly to employee’s smartphones. Regulatory guidelines require that a signal be given to arriving bank branch staff to confirm that the facility is safe to enter. SafeBanker moves this process to modern technology by sending notification to each staff member on a smartphone. The message is completely secure and cannot be hacked or duplicated by a potential assailant.
For ATM servicing or Night Drop retrieval, a specific period of time is set to complete the process and verify a SAFE status. If the staff member fails to verify, a video call is automatically initiated to Security, who will know the identity and location of the caller. As an example, a staff member is required to service an ATM for cash replenishment. The APP time is set to cover the anticipated time for the task. After the ATM service is completed safely, the staff member stops the timer and enters the SAFE code to notify Security that everything is okay. If the timer expires or the wrong code is entered, Security is notified and can respond accordingly.
Staff can send an immediate notification by pushing the APP’s VIDEO icon. An immediate communication is placed to Security alerting that the caller is in a panic situation. Security sees the identity and location of the caller along with real-time audio and video. Everything is recorded and stored on a secured central server controlled by the financial institution to meet chain of custody requirements for legal proceedings. Nothing is ever stored on the employee’s smartphone.
To meet ADA compliance for those with speech or hearing impairments, or when covert communication is required, SafeBanker’s functionality allows “Chat” or typed communication with a dispatch operator. Staff members can have real-time interactive communication with the monitoring facility utilizing only the smartphone keyboard.
